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Hi, we are

BETCARE®

A company that specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies

Where Our Expertise Wins

From our experience in the customer service industry, we know that quick troubleshooting is the very least support companies should offer their clients.

BetCare® services go beyond that as we’ve learned that customer support services can also increase retention and loyalty, upsell, and expand brand awareness.

The result? More loyal clients, larger market share, and bigger income numbers. On the right are the 24/7 support services we offer to reach these goals for your business.

Where Our Expertise Wins

From our experience in the customer service industry, we know that quick troubleshooting is the very least support companies should offer their clients.

BetCare® services go beyond that as we’ve learned that customer support services can also increase retention and loyalty, upsell, and expand brand awareness.

The result? More loyal clients, larger market share, and bigger income numbers. Below are the 24/7 support services we offer to reach these goals for your business.

Our Services

INBOUND CUSTOMER SUPPORT

Real-time troubleshooting and problem-solving for your customers

PRO-ACTIVE ENGAGEMENT

Leads-to-clients conversion with warm and cold calling, emails, and live chat service

VIP MANAGEMENT

24-7-365 real-time attention following your tailored guidelines

KYC & FRAUD

Verifying your customer’s identity with outsource phone calls and background checks

REACTIVATION

Customer win-back strategy based on offering deals and special promotions they can’t refuse

PROJECT R&D

Website performance optimization, UX improvement, audit-based strategy updates

30%

CONVERSION BOOST

95%

SATISFACTION SCORE

8

LANGUAGES

7

COMMUNICATION CHANNELS

3 Steps to Better ROI

01

YOU CHOOSE THE PLAN

Select a plan that would suit your business and fill in the contact form. A senior manager will quickly get in touch to process your profile and suggest the best option based on your business goals and needs

02

WE PREPARE THE TEAM

We study your products or services to find opportunities for conversions and upselling. We set up the central ticketing system and integrate live chat, emails, messengers, and push notifications to maximize
your reach

03

A NEW STAR IS BORN

In as little as 2 weeks you can have better 24/7 customer service helping you increase your ROI. Your account manager regularly prepares reports, suggests troubleshooting strategies, and provides feedback with a set of tailored KPIs

Special offer for Startups

A competitive product is only half of a startup's success. Another half is how you work with your clients increasing their loyalty so they recommend your business to others. We offer this: we deal with your clients and you fully focus on the product. That's a 100% productive business!

Up to 500 tickets

999/mo

€ 2.00 per extra ticket

English only

Set Working Hours

Monthly Reporting

Dedicated Team

Knowledge Base

Pricing Plans

No hidden costs, no surprises - start with a plan that fits your needs

2500 tickets

5 000/mo

€ 2.25 per extra ticket

English only

24/7

Weekly Reporting

Dedicated Team

Assigned Team Lead

Personal Manager

Real-time Statistics

6500 tickets

12 000/mo

€ 2.00 per extra ticket

3 languages

24/7

Weekly Reporting

Dedicated Team

Assigned Team Lead

Personal Manager

Real-time Statistics

12500 tickets

21 000/mo

€ 1.75 per extra ticket

5 languages

24/7

Weekly Reporting

Dedicated Team

Assigned Team Lead

Personal Manager

Real-time Statistics

1 - Infinity tickets

Customprice

As low as €1.00 per ticket

Unlimited languages

24/7

Weekly Reporting

Specifically Trained Team

Personal Team Lead

Direct Collaboration With PMs

Real-time Statistics

Our Clients

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Why Us?

WE CARE

About your clients, your business, KPIs, progress, and reputation. The reason? When you succeed, we do too

WE MEASURE

Your dedicated account manager is constantly monitoring the performance and filters it into tailored metrics reports that save you time and help to set the KPIs in the preferred format and time

WE ADAPT

Every business is unique so we adapt a team that works best for your needs. We can adjust the approach to your desired balance between inbound support, sales, reactivation, and VIP management

WE REACT

Service tendencies change, and we’re the first to know about them to equip the team with the latest knowledge and tools to take superior care of your business

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Let’s discuss your project

Drop us a message and we will contact you back as soon as possible